88-96 Walmgate, York, YO1 9TL, United Kingdom

Tel: 01904 231 333

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Fax: 01904 231 334

Email: info@inyoryk.co.uk

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Terms & Conditions

At The Hotel Indingo York (“hotel”), the privacy and confidentiality of user information is significant. We are dedicated to maintaining the privacy and security of your user information. We may update this policy from time to time, so please stay connected. Hotel will not disclose identifiable user information to any third party without consent. The hotel is committed to safeguarding your privacy while visiting the Hotel website, namely, www.hotelindigoyork.co.uk (hereinafter all identified URLs are collectively referred to as the “Site”).

Our goal is to provide you with an Internet experience that delivers the information, resources and services that are most relevant to you. To achieve this goal, part of the operation of the Site includes the gathering of certain types of information about Site users. Because we understand that your privacy is important, we wish to explain the types of information we gather and the way in which we use it. The following Privacy Policy applies to the Site.


This Privacy Policy covers two types of information gathered at the Site, personal and aggregated. The term “personal information” refers to data you voluntarily provide in connection with use of the Site that identifies you and/or the company on whose behalf you are accessing and using the Site.

Personal information includes (e.g.), data submitted in connection with our services, such as your name, e-mail address, phone number, company affiliation, physical address and/or certain other personal information.


The term “aggregated data” refers to general information regarding visitors and users of the Site that relates to use of the Site (e.g.), traffic patterns, number of visits to certain pages, visits from other web sites or to third-party web sites linked to the Site, use of particular services and interest in services, information or features of the Site or other parties made available through or found at the Site.


We take the utmost care to ensure that the personal information we obtain from you is not used in a way that you may be unaware of or not agreeable to. You may wish to submit an information request about our Hotel, participate in one of our promotions or subscribe to our e-mail or postal mailing lists.

In response, we may ask for information such as your name and postal address. In the event you opt to provide us with this information, we will only use it for the purpose specified by you at the bottom of the information gathering form.


Information collected on the Site may be used to:


- Register you as a Hotel member

- Plan and purchase Hotel accomodations

- Enter your email in our promotions

- Send marketing communications or surveys to you

- Response to your questions or suggestions

- Improve the quality of your visit to our site


All forms will provide an opt-out option to allow you to choose not to participate in Hotel lists and future online marketing. In deciding whether or not to join such lists, please note that they are only used for Hotel purposes or in joint promotions with a Hotel partner.


We do not sell, rent or share any of your personal information with any other party including any third-party joint promoters, nor use it for unapproved commercial purposes. You may request to be removed from our lists at any time. All emails distributed to our lists will contain easy, online access to unsubscribe.

Hotel may collect and use personal information that you submit at the Site in any manner that is consistent with uses stated in this Privacy Policy or disclosed elsewhere at the Site at the point you submit such personal information. At the time you submit personal information or make a request, the intended use of the information you submit will be apparent in the context in which you submit it and/or because the Site states the intended purpose.


By submitting personal information at the Site, you are giving your consent and permission for any use that is consistent with uses stated in this Privacy Policy or disclosed elsewhere at the Site at the point you submit such personal information, and such consent will be presumed by Hotel, unless you state otherwise at the time you submit the personal information. Please do not request any such communications on behalf of an individual or company if you are not authorized to make the request.

If you decide to make an online reservation at the Site, you will be linked to a reservation interface and third party booking engine (“Booking Engine Vendor”) provided by Avvio, a leading online reservation systems vendor. While it appears to be part of our site, the reservation functionality is in fact provided by a third party Booking Engine Vendor. We understand that security remains the primary concern of online consumers and have chosen the Booking Engine Vendor carefully. The Booking Engine Vendor has implemented comprehensive security programs.


We would like our Site visitors to feel confident about using the Site to plan and purchase their accommodations, so Hotel is committed to protecting the information we collect. Hotel has implemented a security program to keep information that is stored in our systems protected from unauthorized access.

Our Site is hosted in a secure environment. The Site servers/systems are configured with data encryption, or scrambling, technologies, and industry-standard firewalls. When you enter personal information during the reservation process, or during a customer email sign-up, your data is protected by our Secure technology to ensure safe transmission.

If, after permitting use of your personal information, you later decide that you no longer want Hotel to include you on its mailing list or otherwise contact you or use your personal information in the manner disclosed in this Privacy Policy or at the Site, simply tell us by sending an e-mail, or by clicking on the “Unsubscribe” button at the bottom of our email communication to you.


Hotel is interested in improving the Site and may develop and offer new features and services. We monitor aggregated data regarding use of the Site for marketing purposes and to study, improve and promote use of the Site. In connection with such purposes, Hotel may share aggregated data with third parties collectively and in an anonymous way. Disclosure of aggregated data does not reveal personal information about individual Site users in any way that identifies who they are or how to contact them.


Hotel may provide links to a number of other web sites that we believe might offer you useful information and services. However, those sites may not follow the same privacy policies as Hotel. Therefore, we are not responsible for the privacy policies or the actions of any third parties, including without limitation, any web site owners whose sites may be reached through this Site, nor can we control the activities of those web sites. We urge you to contact the relevant parties controlling these sites or accessing their on-line policies for the relevant information about their data collection practices before submitting any personal information or other sensitive data.


Use of the Site signifies your consent, as well as the consent of the company for whom you use the Site and whose information you submit (if any), to this on-line Privacy Policy, including the collection and use of information by Hotel, as described in this statement, and also signifies agreement to the terms of use for the Site. Continued access and use of the Site without acceptance of the terms of this Privacy Policy relieves Hotel from responsibility to the user.


To all guests making a booking, please note that a pre-authorisation is taken upon check in for the full room amount, plus £50 for any extras.

Hotel reserves the right to change this Privacy Policy at any time; notice of changes will be published on this page. Changes will always be prospective, not retroactive.


HOTEL INDIGO YORK'S

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Our York Hotel's Chocolate Package

Indulge with our boutique hotel in York and enjoy two nights accommodation, a delicious three-course dinner for two in our No. 88 Walmgate restaurant on the first night... MORE

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Hotel Indigo York Reviews

Sarah,

Lincoln

A lovely hotel within walking distance to the centre of York. Very friendly, helpful staff on reception, bar area and dining room. The rooms were immaculately clean and well presented. The bed was absolutely huge and was extremely comfortable. The hotel has a modern, funky feel to it and was very welcoming. The breakfast was superb . Would definitely stay here again.


John,

Southport

Conveniently positioned within easy walking distance of the city and Minster. This was our third visit so obviously we’re fans. That said although the previous visits were excellent this time the stay was even better. On check in we were given a complimentary upgrade to a superior room as IHG elite members. The room was spacious, clean and well furnished. Large TV with Sky. Massive comfortable bed with high quality bedding. Complimentary snacks with fresh milk and the bonus of a Nespresso coffee machine complete with six “pods”. Decent sized bathroom which was clean and well stocked with quality toiletries. Breakfast on both mornings was excellent. Wide choice of hot and cold items. Plenty of quality juices and smoothies. Service excellent even when busy nothing seems rushed. Very highly recommended.


Christine,

London

Excellent hotel. Rooms very nice and extremely clean and quiet. Friendly staff both at reception and restaurant. Breakfast had fantastic choice. Location was really good lots of nice bars and restaurants just minutes away. Short walk to the Shambles and they offered parking just 2 minutes away for a small daily charge. Would definitely stay again. 5 Stars.


Julie,

Perth, Australia

We have found that it’s the little things that make a huge difference when you’re travelling. They’ve nailed the little things here! You’re always warmly greeted when you pass reception. Comfortable bed, soft towels, immaculate room and free chocolate in the fridge! Breakfast is delicious and finally a coffee I enjoyed. Location is fabulous and parking was easy. Well done to the Team at Hotel Indigo.


Carol,

Norwich

We stayed at the Indigo for my birthday recently. It was very modern with quirky room features. The breakfast was world class - such a great variety of treats, including a good selection of gluten and dairy free food. The staff were very helpful and attentive.


Mark,

Milton Keynes

Stayed for 2 nights, very good quality modern hotel with good sized rooms and breakfast. Cold buffet and hot food freshly cooked to order . Great location within a 5/10 minute walk of York center. Would highly recommend.


Ian,

Bandbury

My partner, daughter and I stayed for 3 nights on a city break in April 2018. The room was great, Sky TV, fresh milk in the complimentary mini fridge, fantastic big bed, really really clean, excellent room service and thick black out curtains. The service was excellent from all the staff at all times - reception staff were helpful and friendly, nothing was too much trouble. The breakfast was also fantastic, so much choice on offer and again, nothing was too much trouble. The hotel is really well located for the city. It was excellent value for money and we would definitely stay there again. Absolutely 10/10 all round.


Brian,

South Ayrshire

This is a nice hotel in a quiet area of York, but still within easy walking distance of the city centre / shambles walls etc. Lovely continental breakfast and a quiet bar area. Ideal if you want a bit of peace in a busy city.


Susan,

London

Stayed one night in this hotel ,was very impressed. A warm welcome on arrival from the receptionist and the room was ready ahead of check in time. The room was lovely, very luxurious with lots of nice touche. Biscuits, chocolate and drinks in fridge. Very close to main town and York Minster. Had a lovely evening meal in the hotel restaurant, very reasonable priced and a nice breakfast in the morning before leaving. Would definitely stay here again.


Poppy,

Letchworth

Lovely hotel close to York centre and near all the main sites. Within 5 minutes walk to the Shambles. Excellent staff and facilities. On arrival complimentary mini treats in room due to it being my Birthday. Complimentary water and chocolate and biscuits in room together with tea making facilities. Made the 2 night stay in York most enjoyable. Would definitely stay there again and recommend.


Dale,

Greater Manchester

We had a very pleasant stay on a Saturday night when visiting York. The hotel is only a few minutes walk from the Shambles and central York area. The staff were all good and friendly with good check in service and also in the bar. The breakfast choice and service was also very good. The room and the hotel was decorated very well. We stay here again if staying in York.

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